Who may avail?

All

Requirements

For inquiries only: NONE

Steps to follow (Client)

Online (Virtual Reference Service)

  1. Ask your inquiry/ies.

Location:

Online: Gmail (cslib@science.upd.edu.ph) or Social Media, or CS Institute Libraries’ Gmail accounts and Social Media.

  1. Receive response.

Location:

Online: Gmail (cslib@science.upd.edu.ph) or Social Media, or CS Institute Libraries’ Gmail accounts and Social Media

Face-to-face

  1. Ask your inquiry/ies.

Location:

Onsite: College of Science Library Information Section or Reference Section and/or Institute Libraries.

  1. Receive information.

Location:

Onsite: Onsite: CS Library Information, Circulation, or Reference Section, CS Library Bldg. Velasquez St.; and/or Institute Libraries, College of Science, National Science Complex, UP Diliman

Steps to follow (Agency)

Online (Virtual Reference Service)

1.1. Receive inquiry/ies.

1.2. Check UP System database subscriptions, UPD print collections, and the CS Libraries collections or other online resources depending on the kind of inquiry.

1.3. Respond to the inquiry

  1. Update task tracker for statistics.

Face-to-face

1.1. Receive inquiry/ies.

1.2. Check UP System database subscriptions, UPD print collections, and the CS Libraries collections or other online resources depending on the kind of inquiry.

1.3. Provide the

information needed.

  1. Update task tracker for statistics.

Processing Time

25 Minutes

Person Responsible

Information and Reference Personnel, College of Science Library

Library Coordinator, College of Science Institute Libraries

This service provides prompt and comprehensive assistance to library users through online platforms such as Facebook Messenger, Gmail, and the CS Library website, as well as face-to-face interactions, addressing various inquiries related to library services, resources, and research needs.  

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Funded by the Office of the Vice President for Planning and Finance, University of the Philippines System